Support

Alomi · Last updated 4 November 2026

Need help with Alomi? Email support@aiappsutopia.com and we will reply within two business days. Include your iPhone model and app version (shown at the bottom of Profile) if something is not working.

Mia can't hear me

Open the Settings app, tap Apps, then Alomi, and allow Microphone and Speech Recognition. Tap the microphone once to start and again when you're done. You can also tap the keyboard button and type your answer. One turn can be up to about five minutes of speech; for anything longer, say it in shorter parts.

Mia's voice sounds different

Without a connection, or past a daily amount of speech, Mia uses your iPhone's on-device voice. Her natural voice comes back when the connection does, or the next day.

Mia's correction looks wrong

Corrections are generated by AI and only ever quote words you said, as your iPhone heard them. Speech recognition can mishear, so if a correction doesn't fit, ignore it and keep talking.

Where is my phrasebook, and is it backed up?

Your phrasebook and progress are stored only on your iPhone and are included in your iPhone's iCloud or computer backup. Deleting the app deletes them. Read more in the Privacy Policy.

I subscribed, but the app still asks me to upgrade

Open the subscription screen and tap Restore. Make sure you are signed in with the same Apple Account you used to subscribe.

How do I cancel?

Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Alomi. Subscriptions renew automatically until you cancel. Cancel at least 24 hours before the current period or free trial ends. You keep access until the end of the period you paid for.

How do I get a refund?

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com.

Why did I reach a daily limit?

Subscriptions include up to 30 conversations in any 24 hours (10 during a free trial). See the Terms of Use for details.